Our expert veterinary team is here to help when you need us most!
Heidi Tapscott, DVM

Heidi Tapscott, DVM


Dr. Tapscott used her passion for animals to complete a Bachelor’s degree in Animal Sciences from Cornell University then received her Doctorate degree in Veterinary Medicine at the University of Florida. She has been in practice for over 25 years, employed at five local veterinary practices and has built a solid reputation as a kind and compassionate animal practitioner with perceptive diagnostic and exceptional surgical skills. Her many clients describe her as an excellent communicator with both pets and pet owners.

During her journey to becoming a highly-experienced veterinarian Dr. Tapscott always wanted to see the best standards of care combined into a veterinary hospital.

Complete Care – providing Housecalls for those in need, Urgent appointments when the unexpected occurs and Special surgeries.

Blending Science Based Medicine with Personalized Service – offering the safest and most Effective Treatments and not just focusing on the bottom line, always considering the Long-term health of the pet and offering Breakthrough medical products.

Preserving the Bond with your Pet – always Finding a way to help your pet, offering Multiple treatment options and helpful Payment options.

Community – caring for Strays, assisting the local Rescue groups, working together with Animal control officers and the MSPCA Nevins Farm & Lowell Humane Society.

She feels blessed to have had the opportunity to form Best Pets Veterinary Hospital with the motto “Skilled care you can trust” a veterinary practice that blends the best standards of care. We have surrounded ourselves with a strong group of people (employees, clients, partners, & vendors) who support our mission. Or success proves that we can help more pets with people that share these values.

Dr. Tapscott is an active member in several professional associations including the AVMA, the Massachussetts VMA, and AAHA. She also volunteers services for several local rescue groups including the MSPCA Nevins Farm and Lowell Humane Society.

Melissa Bartlett, DVM

Melissa Bartlett, DVM


Dr. Melissa Bartlett was born and raised in Central Indiana, where she developed her passion for caring for animals of all sizes including horses and cattle. She graduated with her Bachelor of Science from Purdue University in Indiana before receiving her Doctor of Veterinary Medicine from Ross University of Veterinary Medicine where she graduated with high honors. After completing her clinical rotation at Auburn University College of Veterinary Medicine, she began her work as a general practitioner in Florida before moving to Massachusetts in early 2017. Her medical interests include dermatology, dentistry, internal medicine, and soft tissue surgery. Outside of work, Dr. Bartlett likes to spend her time kickboxing, cycling, painting, skiing, hiking, and relaxing with her husband and their cat Donatella.
Richard Medcraft, DVM

Richard Medcraft, DVM


Dr. Medcraft is a part-time veterinarian here at Best Pets. A native of the Midwest, he pursued his interests in science and animals by obtaining B.S. and M.S. degrees in Biology followed by his D.V.M. degree from Purdue University. His early veterinary career was spent in emergency medicine and now he is active in general small animal practice. He and his wife (also a vet) have two sons, two dogs, and four cats. When not at work he enjoys walking the dogs with his wife, wooden boat building, and bicycling.

Lisa Jablonski, DVM

Lisa Jablonski, DVM


Dr. J is our part-time veterinarian. She has undergraduate degrees from MIT and after getting her DVM from Purdue University, completed a one year internship in medicine and surgery. She has two young cats, Tito and Charlie.

Meet Our Team

We recognize that pets are family too!
​​​​​​​Best Pets Veterinary Hospital serves pets and their owners in the Tewksbury, Wilmington, Billerica, Burlington, North Reading, Reading and Woburn areas. We’ve been serving the community for over 7 years!


2600 Main St.
Tewksbury, MA 01876
Click here for directions.


Monday: 8:00 am – 7:00 pm
Tuesday: 8:00 am – 7:00 pm
Wednesday: 8:00 am – 7:00 pm
Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am – 6:00 pm
Saturday: 8:00 am – 1:00 pm
Sunday: Closed


Phone: 978-658-6500
Fax: 978-642-9588
Send us a message!
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If you’re in need of immediate assistance, please contact our office directly at 978-658-6500.

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